"Absolutely the worst service in my life tonight. We waited over an hour and half for a table, just to make a reservation on open table. minutes before our reservation the hostess let us know there was a last minute cancellation and we could be seated. Since we had been there an hour and a half and watched all the tables, she wants to sit us at one that had been available for minutes...it was absurd that walk-ins were not seated at all, not worked in, just reservations only. We would have been better off to be told hey all our reservations end at we'll be seating you after that. So we finally get seated and order. Our waiter is horrible. Not only can we not hear him, he gets our salad order wrong, and charges us full price for lobster Mac however tonight was a huge miss. At the end of it all, the kids working just kept saying....sorry we're really busy...and while I understand they were busy, having a crowd does not excuse bad service. The adult managers should be managing and knowing what is going on in the restaurant...it's not the hostesses or servers fault...management needs to step up and correct these issues."
