Loaded Wedge
Black Dog Grille

Black Dog Grille

146 Park Road Putnam, CT 06260, United States

Pub • Bars • Desserts • American


"We started with a reservation at on Christmas Eve … they called to move the reservation earlier multiple times during the weeks leading up to it (three different times to be exact) ending up at just days before the reservation date. Clearly not the time we wanted, but they were the only place open in town that night, so we kept it. Then two hours before our reservation, they called to move it up a fourth time to because they wanted to go home early. At that point it was too late to go to any grocery store to make dinner at home so we begrudgingly agreed, even though at that point it was basically a lunch rather than anything close to a normal dinner hour. They rushed us to order within minutes of arriving, but the food came quickly so we were done with drinks apps and main courses within minutes of arriving Our waitress asked if we wanted dessert, so we ordered some. She came back and said they had closed the kitchen and we couldn’t have dessert. At They had closed the kitchen and weren’t serving dessert on a holiday, FIFTEEN minutes after our reservation was set to start just early that day. It was a disaster. Oh and not to mention when ordering she asked us to pick two sides for main courses, when we had ordered one each. Then returned to say we only had one side but did we want to pay extra for those second sides. We didn’t ask for a second side until she wrongly insisted we had two. So no, we don’t want to pay for sides we never wanted to order in the first place. It was disorganized, unprofessional, and an overall awful way to spend our holiday. And they had tables that had been seated around the same time, so it was by no means dead or else I would have understood the rush to get out. Not to mention the crowd of town drunks sitting at the bar. People had tried to come in after us w/out reservations and were turned away. If you’re going to be open on a holiday BE OPEN. If you’re going to do it like that, just close."

Allgauer's On The Riverfront

Allgauer's On The Riverfront

2855 Milwaukee AvenueIL 60062, Northbrook, United States

Full • Breakfast • Bar-lounge • Unspecified


"My husband and I went to their New Year 's Day champagne brunches for many consecutive years. Of course COVID interrupted this. To my recollection, they didn 't do it for NY 2023. This year I saw on their website that there would be a brunch on Christmas but it didn 't mention anything about Jan. 1. I asked about it on the Contact Us area of the website. After almost a week went by with no response, I called the restaurant and left a voice message. I got no response to that either. After a couple days, I thought maybe someone with the hotel could answer my question. We really would prefer their brunch to booking somewhere else; just needed an answer as to if they were doing it. I called at around noon on Dec. 8 and was connected to the Sales Dept and I explained the lack of response I was experiencing. The woman told me her name I will leave her anonymous on this review. She apologized and said she would get back to me before the end of the day. By about 5:30 pm I had gotten no call back. Finally, sometime in the early evening I got a call from an individual not the person I had spoken with He said I understand you have a question about New Year 's Eve. I said that no, I was asking about the Jan. 1 brunch. He sort of hemmed and hawed and then said that we are focusing on Christmas right now.... without giving me a yes or no. I said, so I should keep checking? and he said yes. Now, come on. It doesn 't take a restaurant genius to know that if a restaurant is going to put together the supplies and staffing for a holiday that is just 3 weeks away.... they surely would have to have started planning and certainly would have already decided that it is being done! Awful, awful customer service!"