Cafe • Cafés • Wraps • Juice
"I don’t like to give a 1 Star since even I typically chalk it up to a picky customer but an exception needs to be made. So many thing wrong with my lunch there yesterday I will just list them to keep this shorter. They were pretty busy but those are the times a business must be at their best and ensure customers understand and are treated fairly. 1. 4 customers who arrived 10 minutes after me had their food orders taken and served before me and I had already waited 12 minutes prior to their arrival. 2. Only 1 waitress on duty who when I said I know your busy but it’s best to at least serve your customers in order of their arrival since that is something we can all understand and except to some degree. When I said that she stormed off and never returned (it was after I had my sandwich and was asking for a water) 3. Ruben Sandwich was terrible 4. Chips came with it and it looked like it was the bottom of the bag. You know where you need a spoon to try to eat them. Literally 80% of them were smaller than a pencil eraser. 5. Upon checkout I was asked how was my sandwich by the manager/owner (not sure) to which I replied marginal at best and the chips needed to be eaten with a spoon (I didn’t have one and would not have done that anyway) she deflected by saying “we’re really busy”. Did not address the poor food or not being capable to serve in order of arrival which is important for a downtown lunch time experience when your on the clock. Stay away from this place that didn’t want to hear customer feed back delivered in a polite calm manner. Poor service and crappy food equals a failure in the food industry. Other option in downtown Chambersburg."
