"Update: Nothing has changed. ordered online, came to pick it up to order, and said that they did not start my order due to the online ordering company, not calling it. They also said that it is not their fault, although it is how you place an online order via their website. I'm not coming here anymore. Always. The first experience was amazing. We ordered the Jalea de Pescado y Mariscos and was delighted with an assortment of tastefully fried seafood. Her salsa criolla was a perfect topping as it was full of free taste. The service was slow, but attentive. I couldn't tell you what else we ordered, either because it was overshadowed by seafood or it was just forgotten. Our second visit was all about the service or lack there. We waited 15 minutes to sit in a rather empty facility while we noticed, but ignored. We waited 15 more ignorant minutes after sitting. We went after a new customer arrived, ordered drinks, received the drinks and placed their food orders. They were sitting right opposite us. The third visit, about a year or so later, still dream of this amazing Jalea de Pescado y Mariscos, was most likely our last visit. To avoid their terrible service, we have placed a takeout order online. Ordering online was quite simple, but the menu was missing pictures and/or enough descriptions. Upon arrival I was greeted with Dekain as if my presence was annoying and undesirable. I was screamed, not spoken. After they politely asked about my paid for the takeover order, they finished my stuff. Jalea de Pescado y Mariscos was abismal. Salsa de criolla's taste was exaggerated by lemon. The Pollo a la brasa was tasteless compared to the local competition. The Tallarines Verdes Con Milanesa tasted by shop bought Alfredo and Pesto. Come to your own risk. Good luck."