"This restaurant is a nice place, but unfortunately, I can only give it one star due to the lack of customer service etiquette among the staff. I have experienced rudeness from the lady behind the counter multiple times, and she has even accused me of not placing my order correctly. When I tried to address the issue with her coworker, he argued with me and refused to remake a simple bagel with cream cheese, claiming that toasting it would not make a difference, despite it clearly not being toasted. The quality of the bagels is also subpar, as they are dry and hard. I do not recommend this restaurant."
