"I waited 25 minutes for a bacon, egg, and cheese and a sausage, egg, and cheese sandwich. There were five staff members at the register and at least four cooks in the back. When my sandwich arrived, it was missing all the correct fixings. I couldn’t wait another half hour for them to fix it. I asked for a refund and waited another six minutes, but instead of resolving the issue, I watched the cook remove the bacon with a knife—taking off the cheese, ketchup, salt, and pepper—then just toss on a sausage patty and tell me it was ready."
