Lunch #6
El Nopal Mexican

El Nopal Mexican

5205 Laburnum Ave, Richmond, VA 23231, 23231-4437, United States

Tea • Casual • Cheese • Drinks


"I gave 1 star because they don’t have an option for a zero. My son was coming to Richmond airport, he told us yesterday he was craving for Mexican food so my husband went to google to find the best place around. He was excited to see they had lamb fajitas on the menu, he knows I love lamb so we went there and they brought us the chips, salsa and drinks. We asked the waitress if they had lamb fajitas and she said no, I was very dissatisfied since my son wanted to try it too. We were ready to order but no one was coming to serve us, we waited for a long time and I mean for almost 10 minutes with our basket of chips empty and our glasses too. This place had as many as 3-4 people eating so they were not busy. I was facing the exit door so I couldn’t see the waitress/waiter so I had to turn my back around to see if they were available. Well, one waitress was on her cell phone in front of the bathrooms kind of hiding and the other one was eating chips while folding silverware on a napkin. I finally got the attention of one waiter by waving my hand so I told him we were ready to order so he told the one on her cell phone. Our order took forever and it even came the wrong way we ask. While eating, we were trying to shoot flies and food bugs. No one came to check on us while eating so I had to wave again to ask for napkins and more drinks, I wasn’t lucky to get their attention all the time. After we ate I had to wave one last time to get the bill. I asked the waiter who was ringing my meal if we had caught them in a wrong time, maybe they were at lunch? He said no so I asked why it was such a bad service? I have been in multiple Mexican restaurants because my family love it but we never had this poor service. Never again."

Los Cuates Mexican

Los Cuates Mexican

6429 East Washington Street, Indianapolis, 46219, United States Of America

Full • Steak • Casual • Mexican


"If you are blind or handicapped in any way, this is not the place to go. The food is ok, but the service is no longer what it used to be and they can not deal with someone who is blind and who are in wheelchairs. This starts with a blind person still getting used to where their food and drink are and a glass gets tipped. The waiter refused to clean it up. Service was bad with the waiter and had to wait 15 to 20 minutes after flagging him down to get refills on our drinks. Let me also add that our waiter was told and acknowledged we were heading into the bathroom, and they clear the table. The waiter yelled at the blind person and complained that the floor was complained by other customers about, but had he cleaned it up when the spill occurred, it wouldn 't have gotten complaints. With a wheel chair, there aren 't ramps so it is difficult to jump 3 to 5 inch curbs. There is no marked handicap ramp. This continues in the building where chairs block doors and a restroom that is impossible to enter with a wheelchair. Windows are cracked, so negotiating the two entry doors are very difficult with a wheel chair. Then, when talking with the manager, he really doesn 't care you are just one customer. The manager was told by the waiter we left, but yet he knew we were going to the restroom. The manager basically said if you don 't like the place, then don 't come back. As such, I will NOT EVER come back to a place where the waiters and waitresses can yell at handicapped people who try their best, and all they can do is blame and treat the handicapped poorly for their own staff 's shortcomings. I suggest you don 't go here either."