"Ichiro's food is decent, but nothing exceptional. Unfortunately, their service is extremely poor. When I call to place an order, the person on the other end often struggles with English and frequently gets my order wrong. On one occasion, my delivery arrived missing several sushi rolls. When I contacted Ichiro to report the mistake, they expected me to drive there to pick up the missing items. I explained that I didn’t have a car and couldn’t do that. They offered me a free sushi roll on my next order, but they don’t provide any voucher or means to redeem that promise. When I declined the offer, they said they would issue a refund, which I never received. To be honest, they should be reported for fraud since they charged me for food I didn’t get. Don’t waste your time or money at this place. I recommend trying Mici Asian Bistro across town instead, where you'll find good service and equally tasty food."
