"I also ordered a sausage hero and called ahead to ask if they included sauce on the sandwich. They assured me it would be on the side, which was perfect since I didn’t want any. But to my surprise, they added the sauce anyway. On top of that, the bread was so hard that it could have cracked a tooth.
When I received my food, the container and receipt were stained with tomato sauce, and it wasn’t packed properly. How could they not seal my order? Customers need to feel secure that their food hasn’t been tampered with, especially with food spilling out of the packaging.
The only thing that looked decent were the zeppolis, but I didn’t want to risk eating them after everything that happened. I was really upset because I was starving and ended up having to settle for a can of soup."
