Mac Attack
Burgerology Patchogue

Burgerology Patchogue

11 Railroad Ave, Patchogue, United States

Pizza • Burgers • American • And Grill


"Note: This experience was via DoorDash.My wife and I dont splurge on DoorDash much anymore, but we were so stressed this past week we decided to indulge. I have a gluten issue so I had to scour DoorDash for places with gluten free options. I stumbled upon Burgerology which I felt was fate since someone was talking to me and mentioned it this past week. Kinda pricey, but I know food everywhere is plus the DD fees.I ordered for myself, my wife, and my daughter. For me I got a medium rare cheeseburger on a gluten free bun, cheddar cheese, onions. I asked for honey mustard on the side. My wife got a medium rare cheeseburger on a pretzel bun, cheddar cheese, and sautéed mushrooms. My daughter got chicken fingers and honey mustard on the side.The food got here and it was a huge disappointment. It was all wrong. They had switched all the ingredients on my wife's burger and mine, which is further an issue due to my gluten allergy. Not only that, but they forgot my onions. She bit into what she thought was her burger at first and it was way overcooked. That's when we realized something was off and realized the ingrdients were all wrong. I also didn't get my honey mustard, nor did my daughter. On top of it, I tried a regular fry from my wifes food and it tasted burnt.I called the restaurant and the girl was very apologetic. She said that sometimes DoorDash orders come in wrong. I've never had this issue with any restaurant and we've used DoorDash for years.Luckily I was able to get a refund from DoorDash."