"Have been to Norby's numerous times. Was there last night 3/29/22, and it was the worst service we've had there. Arrived at opening, was seated and waited 10-15 minutes to order. I asked for Balsamic vinaigrette dressing for my salad, received a bottle of vinegar and a bottle of oil, never was told it would be that way. Waitress never returned to check on us until dinner arrived. I ordered a Filet and shrimp, wife had Salmon. Her food was hot, but mine was barely warm. My baked potato was not hot enough to melt the butter. The steak was the same. Our waitress did not return, (at least 40 minutes). She finally returned to ask if we were finished. Asked for a box, packed up and left. Definitely one of the worst meals I have ever had. Then on top of the high prices charged, they add on a 4.9 surcharge, (because of high food prices). I am very disappointed with the restaurant, and it's management. Not worth your time or your money to go there!"