Makloubeh
Qanoon

Qanoon

180 9th Ave, New York, NY 10011, City of New York, United States

Drinks • Casual • Catering • Mediterranean


"Avoid this place if you expect good service. This restaurant has the worst service I have experienced in a long time. I never write reviews, but this one merits a review.The prices are high end and over-priced for the food, but the service is low-end and very unfriendly.1. Waiter tells me i can't have a taste of a wine before ordering it, because there is a description on the wine list. When I asked if it the white was very chilled, he said he would bring me ice. Obviously has no idea about wine thinking that people put ice in their white wine.2. We ordered the prix fixe restaurant week menu for $60, which is already overpriced, and barely a savings compared to a la carte. I had asked about possibly ordering an extra appetizer, and asked to see the a la carte menu. We ended up ordering only items from the prix fixe menu.When the bill came, they had charged us the a la carte prices, saying that we had told them we wanted these dishes a la carte. Completely wrong.3. We asked to speak to the manager, who again, was ungracious and told us that the prix fixe portions of these same dishes were smaller, so they would have to charge us more. If you're going to serve smaller portions on a prix fixe, then make sure the customer knows that.They nickel and dime the customer, and argue with us when we complained. A good restaurant would have graciously apologized for the misunderstanding and left it at that."