"Gandolfo's is exactly what you'd want from a NY style sandwich place. They have good food and the person taking your order feels like he's been pulled from the mean streets of New York City. Attitude and all. Now, hold on Suzanne, I'm not saying they're rude. I'm saying that they specifically hire people with a bit of a rough side to really fulfill that NY sammy shop. You pickin' up what I'm putting down here, Suzy?"