"We had a reservation, but they seemed to have no intention of honoring it and ended up seating other guests instead. The burger was quite underwhelming; it reminded me of the cafeteria burgers from school. However, the Monterey cheese was fantastic, and the tomato bisque soup was satisfactory. I enjoyed the Golden Ticket chocolate fondue, but I was disappointed to receive Fruity Pebble Rice Krispies instead of regular ones. My friends thought the mac and cheese was decent and enjoyed the turkey club. The fries were okay, but I found the roasted potatoes to be better. The girl at the door was rude, but the rest of the staff was friendly and helpful. They offer BBQ, but it's Korean-style on the ribs, which isn't my favorite."