Matnakash
Masis Bakery

Masis Bakery

321 E Alameda Ave Ste D, Burbank, CA 91502, USA, United States

Bakeries • Delivery • Catering • Breakfast


"If the owner of this establishment reads my review, I have a message for them: "You need to watch the behavior of your staff and ensure the quality of the products you sell to customers." My husband and I have visited this bakery multiple times because we live just one minute away. Despite the rude attitude of the Armenian women working there, we tried to ignore it and just focus on getting what we wanted. However, today was different. I asked my husband to bring me a piece of berry tart, specifically telling him to make sure the berries were fresh because I suspected they sometimes give old slices instead of fresh ones. He brought back five pieces and I was looking forward to enjoying them with fresh berries. Unfortunately, what I received was far from fresh. The cream was not fresh at all, and to top it off, there was mold on the blackberries and rotten raspberries used as decoration. We were extremely disappointed and angry. When we returned to the bakery, the woman who sold us the rotten pieces simply rolled her eyes when she saw us parking the car to return them. She didn't even apologize but acted as if she was doing us a favor by exchanging the pieces for fresh ones. I usually don't write reviews, whether good or bad, but this time I felt compelled to warn others about the terrible attitude and quality of products at this bakery. It's a shame I didn't take a photo of the mold, but the most shocking part was seeing her put the rotten piece back on the shelf to sell again."