Maya Platter
El Azteca Mexican

El Azteca Mexican

Van Roy Road, Town Of Buchanan, 54136, United States Of America, 54915, Appleton

Meat • Casual • Cheese • Mexican


"I was a regular there with my family and family members. I come there or used to come there often. Never had an issue until today, 08/11/2024 One of the issues wasn 't just the food, but you have a lady there with attitude issues. She seemed very bothered and annoyed when I called and when I showed up to show the quality of the tacos I received. You, as a food and service business, have expectations of quality and service. I understand you won 't be perfect all the time, but it 's never been an issue. Today, Sunday 08/11/2024, around 6:38 pm I ordered 9 tacos as take out. All tacos I requested of corn tortilla. 3 of them Mexican Style the rest American Styles. As a regular when we 've ordered them before, so I know your food well. I got home and noticed some of the tacos were flour tortilla, no problem there. Then I opened the last one. I mean, you can look at the picture yourself and let me know if that 's your quality. I showed up around 7:20 pm. to return one order of tacos as soon as I walked in. This lady says, Are you here to complain or cause trouble? Who talks like that to customers. I asked for the manager, and she said she was the manager. I opened the container and showed her the tacos in the picture. I asked if that was your quality. She said that 's how you make them. I told her I come there often, I have never had tacos like this, and when I requested them corn tortilla, it had never been an issue. She said she would make me new ones, and I replied I 'd rather take my refund on those. When she gave me the refund, I asked her if she wanted the food back. She said she didn 't want that garbage back (her words in Spanish, no quiero ese cochinero, llevate ese cochinero contigo). I asked if there was a trash can, and she said, Not here. Take that garbage with you (her words in Spanish, no ay aqui llevate ese cochinero) she proved my point right there. So I walked out and dumped them in trash can in front of your establishment. It 's just sad to deal with people like that, especially at a restaurant."