"It took me a couple of days to post this because we 've been patronizing this business for over 30 years. But, lately the staff hasn 't been very nice and pretty much rude. I tip very well every single time. I usually spend about $60 or more on just a couple of people. And with tip it 's usually about $80 or so for a pizza and a couple subs! It is what it is. We still continue to support our local eateries. But, a couple days ago was the last straw with brothers in cortland. The girl who answered the call was already pissed when she greeted me. I will say that it was getting close to closing time. But not closing time. All I wanted to order was a salad. Nothing else. Just a salad. But, she never even gave me the opportunity to just say, all I want is a salad she was really rude and disrespectful to a customer that 's literally spent thousands over 30+ years of pizzas, subs and dinners. This particular employee has moved us from ever ordering again from Brothers in cortland. We 've since have been ordering all of our pizza, salads and dinners from the Buena Vista in Warren. I will say the customer service is outstanding and the food is always amazing. Thank you brothers for moving us to a new place."
