Medium 14
Mellow Mushroom Herndon

Mellow Mushroom Herndon

1030 Elden St, 20170, Herndon, United States

Meat • Pizza • Vegan • Cheese


"I visited this location about five years and had nothing but good things to say about it. I enjoyed my visit so much I wrote about it on Yelp. I was there again last night, and things have really changed. The young woman who sat me was very friendly but then I waited awhile for a server to come by. When he walked by my table he seem surprised to see me. He was not friendly and seemed to be in a bad mood. He barely spoke to me the entire evening. He wasn't helpful when he told me there were no pretzel bites and didn't offer an explanation as to why they were on the menu but not available. Foolishly, I ordered a half order of pretzels instead. It was far too much for one person, which is entirely my fault, but they weren't good. I waited for quite awhile for them and when they came they were very hard and dry. If any garlic butter has been applied to them, it had long since been absorbed by the dough and dried out. All they tasted like were salt and they were very hard to chew. I only at one, and not even all of it. I got the impression that the reason I waited so long is that the pretzel bites were ready in the kitchen for awhile and my server just didn't bring them to me. This was especially evident when my pizza arrived about one minute after the pretzels. It was my second time ordering a Thai Dye pizza and the only complaint I had my first visit five years ago was that there was barely any chicken on my pizza. That was true again on this visit. I counted five small pieces altogether, two of the pieces of pizza did not have any chicken at all on them. The cucumbers were cut in such huge pieces that they were still cold inside and not really appetizing. My server never came back to check on me until I was almost ready to leave. He didn't offer a drink refill until I asked for water. I felt like I was a bother to him. There was another waiter working a table near mine and he was very friendly to his customers. Maybe my server just has a different personality but if so, being a waiter is not the right job choice for him. It was overall a very disappointing experience. I was looking forward to eating at Mellow Mushroom again when I realized I would be coming to Herndon, and it just didn't measure up to my previous experience. Fortunately, I don't get to Herndon very often, so I won't be back."