"I kindly request that you pay attention to your packaging, if your budget allows, by keeping hot and cold items separate. If you're out of specific ingredients, please avoid compensating by increasing the sides instead. If I wanted extra sides, I would be happy to pay for them. It's important to maintain the proper portion sizes for main dishes. If that’s not feasible, a quick note or message would be appreciated instead of leaving loyal customers feeling misled.
Having worked in various kitchen roles—from server to dishwasher—I understand the pressures and challenges faced in the food and restaurant industry, even before the pandemic. Now, as a healthcare worker, I empathize even more. It’s disheartening when quality suffers due to these pressures.
Despite these concerns, Jelly continues to be a dependable spot for breakfast, featuring a pleasant atmosphere and friendly staff. Like many establishments, there are areas for improvement, but overall, it remains a fantastic choice."
