"I placed a $70 order, plus a $10 tip, with Aladdin Grill and Rice through Grubhub, but my order was never delivered. When I called Aladdin, they informed me it was not their responsibility. Grubhub is their chosen delivery service, and they benefit from it by attracting customers and supporting the service. I've already requested a refund from my credit card company, meaning Aladdin has lost out on $70 worth of food without getting paid. Additionally, they've lost two customers, received a negative review, and harmed their reputation through word-of-mouth in the community. And they claim it's not their issue? I can't respond to Aladdin’s reply right now because I have to go to work and attend classes, so for now, I'll focus on the poor service from Aladdin. By the way, we ended up having cereal for dinner last night. Thanks, Aladdin!"
