"I purchased several caramel apples, and when I got home, I noticed they were brown on the inside. I called the shop, and they asked me to send a photo of one apple for a replacement. After taking a picture, I made the long trip back to the store, only to be told that I should have taken photos of all the damaged apples. The staff called a manager, who agreed to replace one apple. I requested that she contact the manager again, as I had proof of purchase. Eventually, the manager agreed to replace all the apples. During the replacement visit, I also bought three red candy apples, but to my disappointment, all the apples were terrible and too tart. The candy apples didn't have any cinnamon flavor. Overall, it was a very disappointing experience."