"The food was fantastic. We chose to sit on the patio because it was such a lovely evening, but unfortunately, we received no service. We placed our order through the app and even added a generous tip, making our total over $160, yet no one came to check on us after that. Our main dishes, salads, and appetizers were all brought out at once and simply dropped on the table, and that was the last we saw of the staff. I had to call the front desk to request a takeout box for our leftovers, and they seemed surprised to hear about that. When I asked if they offered refills for iced tea, it felt like I was inconveniencing them, as if they weren't familiar with the concept. I'm not sure if dining inside would provide a better experience, but I’d be open to trying again since the food was genuinely delicious."