"First time trying this place. Called in order at 610pm. Was told 20 minutes for pick up. Got order at 650pm. I was there at 630pm. I specifically asked for my burger to medium. Which should be really pink inside, as you can see it was well done. On menu it says Dubb C bbq sauce which indicates they make their own and was anxious to try. As I sat at bar waiting on order you can plainly see in kitchen all the big jugs of Sweet Baby Ray's different sauces. No seasoning on burger, salt and pepper. Tasted like cardboard. Not a $12 burger for sure, I can make a one better myself. The bacon was so overcooked it was burnt as you can see. Way over priced for the quality. It was not busy, I counted 12 customers in dining area. Very disappointed. I just worked a 14 hr day and was starving so no I was not going back. The fries were very good however. The staff was very friendly , actually there were more staff than customers. A medium burger only takes about 6 minutes to cook so why the long wait when there are more people working than customers? Just for the record, I only live 2 minutes from this place so it's not like I traveled a long way home. Expected much more for a $12 burger. Should have gone to Ruby Tuesday, I know you get what you order and the quality of meat is better."