"We had the following experience at c1880 - we attempted to keep our experience just between us and the staff of the restaurant until we discovered they had DELETED OUR OPENTABLE RESERVATION after we had left to try and making our thoughts known. We have contacted Open Table management. Here's what happened:
Our waiter 'Aaron,' couldn't have cared less about us or the tables around us.
Our foie gras came out very cold (like very cold butter), such that it had to be cut. When we mentioned this to the waiter and said we would like to let it warm up, he just said 'OK', and walked away.
Our experience worsened from there.
Our entrées arrived. I had the wild boar chops, and my partner had the dusk breast. My chops were severely over-cooked and tough. His duck breast was tough to cut and chewy, but reasonably flavorful. We were able to share most of the duck breast before we could even get our waiter to acknowledge us. While we were trying to get his attention, we heard his flat, uncaring demeanor expressed to other customers. One of the other customers even had to correct him on menu items where again; he couldn't be bothered.
When I was finally able to bring the poor execution of my meal to the attention of the waiter, he simply said. 'OK, would you like them to re-fire this or can I get you something else?', never apologizing. Not once.
We just asked for the check.
When the check arrived, he put my credit card on the table and said 'Thanks, I hope you enjoyed your meal and have a good night.' We couldn't believe it.
Then, we noticed he took the wrong entrée off the check. That's how disconnected this place is.
On the way out of the restaurant, we tried to make out concerns known to your maître d'. Again, all he said was 'Thanks, and have a good night' on our way out.
The thing that really ticks me off is that we paid $140 for **** food and service at a place where that didn't need to happen, and what your staff did to those phenomenal ingredients is just shameful.
We went over to Coquette and told them what had happened. Several of their waiters were also surprised to hear about our experience. Our meal and service there was excellent.
This was an excellent choice in Milwaukee, but is no longer worth the time, money, or risk of ruining an evening."
