Most Valuable Platters
Buffalo Wild Wings

Buffalo Wild Wings

130 S Equity Dr, 27577, Smithfield, United States

Burgers • Chicken • American • North American


"I've lived in the area for 4 years. I really like B-Dubs and always wanted this to be a good experience. But this locations fails. Every. Time. And I've kept going back hoping it would change. There's only been one experience that was good; they hireda bartender from another B-dubs. That was great- haven't seen her since. But every other time, it's a nightmare. The staff isnot welcoming AT ALL (they also look sloppy and act like they don't want to be there), the food comes out in increments- wingsbefore appetizers, then your sides MAY come out by the time you finish your wings. Tables are constantly dirty. This last time,we sat at the bar- the bartender didn't have on a belt and was showing his underwear. He also NEVER wiped down the bar- afterseveral customers left. New customers would come up to the bar and have to move glasses and napkins to wipe down where theywanted to sit. We had to ask one of the other servers for a towel so we wouldn't be sitting at a dirty spot. He was okay polite-definitely not as rude as the typical female they have working the bar. He looked like he was in the weeds with 5 people at thebar. They'd be best to shut down for a few weeks, hire new people and train them right. If you don't want to/can't be in theservice industry, don't work at a restaurant. You HAVE to be a people person...and clean up yourself and your store. Bepresentable and welcoming."