"I will not be doing business with this store in the future. I placed an order for 2 pies and arranged the pick up time. When I show up I'm told my order is not available because someone else walked off with it, and the girl behind the counter doesn't appear to know what's going on and was blasé. So I ask to speak with the manager to understand what happened and how this can be resolved. No apology, no explanation just a flat someone took your order. As though this happens all the time, and since the orders are kept behind the counter and the staff have to physically retrieve it, this comes down to complete carelessness on the side of the staff. Ok, fine, but an apology would have been a good first step. Otherwise, the rest of the interaction was terrible customer service and a bad attitude from the manager. Just nope!"
