"I used to absolutely love this place, but, as usual, the Edwardsville effect as I like to call it, has set in and they 've gotten lazy and started price gouging. It was ridiculously cramped, and though tasty, the food is ridiculously overpriced. I brought my girlfriend in because we wanted to have a nice date night. We 've both been working a lot lately, and I told her how good the food is at a relatively reasonable price tag. I was wrong, the food is in fact good, but $30 for a 14oz porkchop? No way haha. The prices have all been jacked up, the service absolutely sucked, and I regret tipping the 15% that I did, and that 's coming from someone who 's been a server in the past, as well as my girlfriend. We were seated immediately, but it took 45 minutes and my girlfriend looking around trying to make direct eye contact for our server to lock eyes with her, mouth oh crap , and scurry over to us realizing that we were forgotten about. In the 2 hours we were there, she was at our table 4 times, once to take our order, second to bring us our food, third to get us our check and boxes (I had to flag her down to achieve this) and ask how everything was, and finally to return for payment, which was BY FAR the shortest amount of time it took for her to return to our table, and it was under 5 minutes that time. If I 'm paying close to a hundred dollars for a supper for 2, I expect service that 's better than when I go to a fast casual chain like Freddy 's or McAlister 's, but it ain 't here that 's for sure. When she came back, she even had the audacity to ask if I wanted any change, implying that she expected me to leave a tip. In all honesty, if I hadn 't already put down the cash for the 15% that I tipped her, I wouldn 't have tipped at all, and I 'm someone who generally tips upwards of 40% at a place like this, and tips very well in general, but she simply didn 't deserve much of anything. Like I said, the food was good, but nowhere near worth the price tag. The place is loud as all hell with pop music playing and people shouting over each other, and the service was honestly terrible. It was a little busy when we first got seated, but most people were at the bar, and quite a few guests left within 10 minutes of us being seated, rendering the wait staff relatively not too busy, so there 's no reason we should have had to wait as long as we did for honestly anything touched on above. I also happen to work for a local farmer, and know how all sorts of goods are priced to local businesses, and the price gouging here is absolutely insane. Go to Texas Roadhouse instead, don 't waste your time and money here. That 's what my ol lady and I wished that we did, and before the waitress finally came to us, we were actually getting ready to simply walk out. At least at TR they 'll tell you how long the wait is, the food is absolutely delicious, it 's not ridiculously loud and cramped, it 's reasonably priced, and every time I 've gone to the one in Edwardsville the service has been spot on. Summary; Used to be good, the food is in fact very good, simply overpriced like crazy, the service and atmosphere absolutely suck, and this place is a lot of wasted potential, as it has the potential to be great. I would name the waitress, but I could hardly hear her half of the time, and I 'm not entirely certain she even introduced her name. Come on y 'all, you 're better than this, I 've seen it in years passed!"
