"I am usually not a chicken salad kind of guy, but after prompting from my wife, my mom, and my sisters, I finally caved and tried Chicken Salad Chick. It's very, very good, and I see what all the hype is about. It's counter service, so while the staff at this location is friendly, you don't engage with them too much. Still, points for kind people who care about their jobs. The same girl took our order both visits, and she's been very friendly and fun to talk to both times. I wish I could remember her name just to give her props on this review. As far as the food itself, it's various styles of chicken salad--you either like that or you don't. Having said that, and as someone who has always said that I don't really like chicken salad, it's very good, and there is (are? enough variety of recipes on hand that you'll probably find one that you like. I got mine on a BLT with a side cup of soup. That's the way to go. They provide you with some crackers on the side, I recommend picking up a bag of chips as well, simply to add some texture. If I had any critique, it is simply that the menu is sort of hard to work, at least for me, mainly in terms of how many different combinations there are and what the differences are between them. But that's my problem, not yours. IT'S CHICKEN SALAD, so you know what you're getting. And it's good, so just stop reading this and go eat."