"I ordered 2 bagels, one with tofu cream cheese and one with regular. When we opened them, it looked like the labels were switched. I asked at the register if they were sure they gave me the right one because I am allergic to dairy. They assured me, yes, it was tofu cream cheese. I was still feeling uneasy so I went to just pay for a new one where I could watch them make it and feel confident with what I was getting. The guy behind the counter argued with me why I would want to order a new one and refused to make a new one (even though I was going to pay for it! and vehemently assured me that he was correct. Well guess what, after I ate a quarter of the bagel, I was sure that they were WRONG. Thanks for making me sick Gramercy Bagels. I will never be back"