"Fancy names, bad quality customer service.I don’t give 1 star to any restaurants with my reviews, but if possible I give 0 stars for the pathetic food, how the owner handles the customers, and complaints.We had food at this place many years back and we decided to drive far to try again. I wish I could have seen the reviews and ratings on google before ordering the food.We ordered Chirala Chilli Mushroom, Ganguly Gobi Vepudu, Mokkajonna 65 (Baby Corn), and Guntur Mirapakai Bajji (Mirchi Bajji). Mushroom chili was OK (we finished it), Baby Corn was the worst and we did not even eat one bite, Gobi Vepudu was equally bad, and Mirapakai Bajji they put a ton of peanuts, it was more peanut chat vs Bajji. We did not eat Baby Corn and asked them to threw it out at the restaurant, and Gobi Vepudu, Mirchi Bajji we put in the trash at home.When I told the person serving the food about the quality taste of the food, he brought the chef (I am sure, she is not a skilled chef) and she has no response except listening to our complaintLater the owner came, explaining the main chef was busy with something else and another lady prepared the food. The owner said they had to replace the fryer, the setting may not be calibrated for proper frying, etc. Customers don't care if the main chef is busy or if you got a piece of new equipment that is not calibrated.After acknowledging all the issues on their side, the owner even charged me for the Baby Corn which we did not eat a bit , and left it at the restaurant in front of her.It was funny, while all this was going on, another pick-up customer came to tell the food he took (some pannier stuff) was so bad, he demanded his money back and the owner had to give it.The restaurant business is all about keeping the customers happy by serving quality food and good service, if they can't manage both.. better they close the business.Stay away from this place."
