"Katie is the ideal person to have at the front counter! She is upbeat, cheerful, and friendly, with just the right level of conversation. She remembers her regular customers by name and greets them warmly when they arrive. When I placed my order, she was very helpful, clearly explaining the ingredients in my sandwich and accommodating my request for a substitution. Fluent in both Spanish and English, she effortlessly switches between languages to enhance her customers' experience. Interacting with her was truly a pleasure."
