"I apologize for the delay in sharing my experience, but about a month ago, my dad had an accident at this restaurant. The staff were amazing; they quickly helped me get him back into his wheelchair and checked to make sure he was okay. I know that assisting in situations like this isn't usually part of their job, but I genuinely appreciate their kindness. Afterward, I took him to the hospital due to memory issues, and it turned out he had a brain bleed that required surgery. Thankfully, he has made a full recovery. I just want to express my gratitude for the compassion shown by the employees during that challenging time. Keep up the excellent work, and I apologize for the long message!"