"If I could rate this place with negative eleven stars I would! I was completely disappointed and am considering placing a lawsuit against this hotel for the violations of the Americans with disabilities act (ADA). My friend that was accompanying meto my lunch reservation, Suffered an Epileptic seizure. Once we got upstairs to the floor of the rooftop garden restaurant, wepassed the restroom section and we did see a panel of receptionists and told them we had a reservation at noon at therestaurant. They told us not to worry. We entered the restroom and as I was trying to cool and comfort my friend, a Hispanicaverage-built, brown hair brown eyed early thirty 's woman used the restroom and starts to listen in to our conversation. When Imentioned it to my friend she should take a rinse from her neck down to feel better and look better for pictures she will betaking at our reservations she interjected and told us the showers are meant for hotel guests and spa clients. She also told uswe need to leave the restroom because we are taking too long and all these invisible guests will be interrupted by us. When Itold her we are dining with you guys she would not have any of it. She called security. Security then had me walk to thereservations desk to clarify and check my reservation. Once my reservation was in, I ensured my friend was well enough to walkover to the table. My friend was even given back the wrong change when she paid, plus she was charged for something she did notwant. Terrible service! Wild Horses could drag me to this restaurant or hotel Again!"
