Omelet-Ham Cheese
Huddle House

Huddle House

299 Sunset Dr SE, 30161, Rome, US, United States

Cafés • Pickup • American • Breakfast


"If I could give a negative I would. I have never in my life had a worse experience at a restaurant. I can understand that there was only 1 cook and 1 server but after 2 hours of waiting for food and only getting a third of it. I sat and watched my entire family receive their meals in 20 minute increments half of which was cold and had to be reheated. After 2 hours I still had not received my own food. The only other family that was there arrived 30 minutes after we did. After waiting the two hours we just asked for boxes. Upon departure the cook asked us what was all missing and we informed him and let the server know just to take it off the check, Once that was stated the server had informed us that these items were not available that they were out of them. Which would have been more useful to know ahead of time so we could possibly substitute these items out or order something different entirely. Once our server swiped our credit card she proceeded to tell us that the card was declined even though we received a notification that the card went through and the balance was paid she took the receipt that the machine printed out and threw it away and attempted to swipe the card again stating that there was an error in her system. At that time the next shift person had come in and did a reprint on the receipt and seen that it did go through. To make this experience much worse we had brought a friend with us to celebrate her birthday. I will never in my life return to this Huddle House."

Huddle House

Huddle House

609 Haywood Rd, Dillsboro, USA, 28725, United States

Cafés • Coffee • American • Breakfast


"We came back again today and things were much better. We were waited on fairly quickly, and the food was brought to us in a timely manner. The waitress was super nice and checked on us. Several times. The food was delicious. Food was good my eggs were a little undercooked. The waitress was really nice and friendly. I do think they need a little more help though. Follow up: We took a second trip here and I must say they really need some help. It took 10 minutes for us to get a table because none of them were clean. There was one waitress who was responsible for taking orders, cleaning tables, putting ice in the machines, taking food to the table, wrapping the silverware and I’m sure some more things that I forgot. There was another lady who was trying to help but she was also having to wash the dishes. There were two cooks and that was it. I did see a lady come from the back who looked like a manager. She was joking with one of the cooks and then she turned around, disappeared and never came back. Once we got our seat it took another 10 minutes for the waitress to take our order. Then our food sat in the window for another 10 minutes before the Cook spoke up and said someone needed to take it to our table. Of course the food was cooled off by this time. The food was good it would’ve been great if it was still hot. I do not consider at the waitresses fault as she has way too many responsibilities. They need someone to just clean the tables and wash the dishes. They need at least three waitresses. Until they get more staff I will not be returning."

Huddle House

Huddle House

549 S. Walcott St., Lakeview Jefferson County I-75657, United States

Lunch • Coffee • American • Breakfast


"If I could give this place no stars I would! My companion took me to this nightmare for breakfast told me it was like a Waffle House. I said okay so here is where it goes down hill... We walked in and a couple asked for 2 coffees to go but after 6 min waiting they walked out, my companion and I had been assured seating in a few minutes that she needed to clean of a table 4 more minutes of waiting noticed no tables had been cleaned from previous unlucky diners. Seeing that there were only 2 waitresses and 3 cooks that were cranking out food but sitting there due to a mediocre busy restaurant the waitresses were busy serving. Another unfortunate couple came in after us and I just decided to take matters in my own hand and asked the waitress for a wet rag and I would clean a table off and I cleaned one for the couple who entered behind us to keep their wait lesser then ours. I was thanked by the waitress who was nice enough and the couple who were grateful. Another 10 min go buy we get asked what we would like to drink which was fairly simple 1 coffee, 1 Oj and 1 water. That came in wrong and she forgot the cream and Splenda which I had to tell them which one that was the yellow packet 3 coffees later and Oj drank we finally get to order. Food was warm because the waitresses were taking care of customers but not cleaning the tables all around us that were still loaded from last breakfast rush. We were given several excuses but none viable in my book as I watched the cooks and the waitress that was supposedly training the other (lmao) chatting it up as soon as customers were leaving. The new waitress took several drink breaks from the soda dispenser and at one point not one employee was to be seen as all three cooks and both waitresses were gone on breaks. Our waitress apologized said she needed a cigarette break and had to make a phone call. When we and the other couple left STILL no tables had been cleaned including ours and the other couples table. I feel very fortunate that I did not end up with food poisoning and only left with the reminder that Waffle House will never have to worry about loosing business to this chain as it is the worst ever to eat at."