Omelet-Meat Lover's
Huddle House

Huddle House

299 Sunset Dr SE, 30161, Rome, US, United States

Cafés • Pickup • American • Breakfast


"If I could give a negative I would. I have never in my life had a worse experience at a restaurant. I can understand that there was only 1 cook and 1 server but after 2 hours of waiting for food and only getting a third of it. I sat and watched my entire family receive their meals in 20 minute increments half of which was cold and had to be reheated. After 2 hours I still had not received my own food. The only other family that was there arrived 30 minutes after we did. After waiting the two hours we just asked for boxes. Upon departure the cook asked us what was all missing and we informed him and let the server know just to take it off the check, Once that was stated the server had informed us that these items were not available that they were out of them. Which would have been more useful to know ahead of time so we could possibly substitute these items out or order something different entirely. Once our server swiped our credit card she proceeded to tell us that the card was declined even though we received a notification that the card went through and the balance was paid she took the receipt that the machine printed out and threw it away and attempted to swipe the card again stating that there was an error in her system. At that time the next shift person had come in and did a reprint on the receipt and seen that it did go through. To make this experience much worse we had brought a friend with us to celebrate her birthday. I will never in my life return to this Huddle House."