Oreo Blizzard Cake Oreo Blizzard Cake

Oreo Blizzard Cake: A delightful frozen treat with creamy vanilla soft serve blended with Oreo cookies, layered in a cake.

Dairy Queen

Dairy Queen

702 S Church St Wentzville, MO 63385-1612, United States

Grill • Burgers • American • Fast Food


"Four adults and two toddlers go in for ice cream around 7:15pm on a Friday night, the place was not crowded at all. We placed our order, was given a number and sat at a table. Within 15 minutes dozens of teenage kids walked in the door. Some were placingtheir order and others were just standing at the counter talking to the staff members. We waited another 20 minutes for ourorder. Finally very irritated, walked up to get our money back. The girl said she had to get her manager to give us our moneyback. Waiting for the manager, I watched the teenage customers taking selfies with the employees, several employees were notworking, just laughing and standing with the teenage customers. I counted at least 12 receipts hanging up to be filled. There isno way our order was not filled as we had been there for 35 minutes already and dozens of kids and a couple families had come inafter us, and some of the kids had gotten their order already. The Assistant Manager finally came up and said, ?Is there aproblem here?? He was a teenager himself! I explained that the group of kids hanging at the counter talking to his employees wasinterfering with other customers getting their order. He grinned at me and said, I can?t ask my customers to leave. I told himhe could ask them to have a seat and their orders would be brought to their table, and explain his employees have a job to do.He just smirked at me and said no I can?t. Seriously!!!! We left and I saw there were 11 cars in the drive through line, I feltsorry for those people. I?m sure they all didn?t expect the place was running on nothing but teenagers who didn?t want to beworking nor did they care about their customers. Will not go back."

Dairy Queen

Dairy Queen

8770 S Howell Ave #1, 53154-7524, Oak Creek, United States

Cafés • American • Bakeries • North American


"We went threw the drive threw comunication was terrible! The lady had to get A coworker when I told her I had Coupon for .50 off the blizzard she asked me if something was wrong with the last blizzard that we would get a fryer one I told her 4xs it was a coupon. For .50 of. Then when I get to the window. They charged me double of what I paid for a dipped cone from last week. I was just trying to get clearification. Of what happen. And one of the employees. Told me Gas prices went up,food prices went up! He was very loud and crasp! Then he said we cant hold up the line, pay or get out! I just had pulled up. Then a big heavy red head screamed at the top of her lungs! For everyone to hear even inside of pick in save. Im not going to argue with you. Pay or get out!!!!! I asked g or head quarters number she said she was the owner.... Like WOW. Nut job For the owner! She should not own anything and it shows in her staff. They were extreamly out of line and unprofessinal. Especially for the store owner. Also last summer this Dairy queen messed up my blizzard order. And refused to stand by the policy that was that they advertise. Also the s I called owner screamed dont come back, and slammed the door in my face. I had a six yr old in my back seat that saw this. And I was suppriesd never expeariance such bad coustomer service! If head quarters allowed this kind of behavior to customers shame on you this Dq should be closed or find proper people to run the joint.I am one when I see positive I let a maneger know and suggest a raise. But I cant say anything like this. In the summer on Sundays Ive waited an hour in line. They couldn't take a second t I be paitent to answer a question or help me the mini blizzard was for a child. I though it was less exp then 3 dollars and change for a mini blizzard. This franchise seriously needs a new owner!"