"I went in twice today around lunch time. Once for a To go menu and Second for a Black and white cookie. Both times the guys were great, kind, respectful and one was funny. Later around 6pm I stopped by for dinner. The guy behind the counter was ok. He told me it would take 30 mins for my personal pizza ? which I didn’t mind. He offered me the “ranch drizzle on the side and I said yes”, but neither happened because before I got my drink and was going outside to wait 30 mins this lady is handing me my pizza asking me if it’s to go. I said, it’s ready? Is that mine? I said, “He said it would take 30 mins”. I looked at it and the drizzle was all over which isn’t that big of a deal except I like my pizza more cooked that that. It was barely warm, my ovalini wasn’t melted. The pizza was delicious despite all of that. It was the best pizza ever, even if it could’ve been cooked more and hot. I got one serving of Diet Coke and after it filled my small cup it said, “Diet Coke was Unavailable”. Pizza was a 10 out of 5, the first 2 guys in there around 1pm were a 5 and the black and white cookie was a 5. The few mishaps gave it a 4 star. BUT I will definitely go back and highly recommend this pizza. It’s DELICIOUS! For people saying it’s overpriced, it’s not true, EVERY PLACE I’ve been to this week in DTLA is $20 for lunch. Their 2 topping individual pizza is $12.99 and create your own $14.99. That’s not expensive to me for the inflation we live in and the quality of their crust and ingredients. WORTH IT!"