"My boyfriend went through the lovely gesture to spend $30 on these roses for me. They looked fine in the package, but as soon as they were unwrapped, they fell and were clearly dead. This has happened before but we gave this spot another chance as its close to the train to come to me. We went back not even 24 hours to try to get a refund as they literally have to be thrown out. My boyfriend was very respectful and the owner stated he is “not sure how we handled them” on the 10 min walk to my apartment. He states there is no refunds and is okay with selling dead flowers to people and makes this policy to get away with it. He should not be able to sell $30 flowers which don’t even last 5 minutes once unwrapped. Horrible customer service, will never shop here again."
