"Unfortunately, half of the customer facing staff doesn 't care about the customer, the job, or how they are representing themselves at work. Once I was acknowledged (by the one server that displayed intentional care about my experience), I decided to sit at the bar and have my breakfast there. The bartender who did not want to be there, I am able to say that because she literally asked to leave early, the moment I sat at her bar, was just as good at making cocktails as she was charming. Her lack of personality or care for the job was astonishing. In this day and age, where the phone that she paid lots of attention to, has every single piece of information for her to do her job, it 's crazy to hear her say I don 't know how to make that . And that was to almost every drink, including mine. At one point, she said to another server, Oh rocks, it means with ice, right? While she handed him two drinks, one which was made wrong. There was the other server who, when asked for help, said, I 'm going on my break, but didn 't go quite immediately. The 3 stars are for the food, and for Hikaro (I hope I am getting his name right). The food was actually really great and is well seasoned and cooked. Served hot and with fresh ingredients. My server was great. Keeping composed. Facilitating with the menu and ordering. And just genuine with me and all other guests."