"I had called in an order to pick up a large chicken club pizza. When I got to the store, the manager Jay, (who also took my order) handed me a mountain sized pizza and made me pay for the larger size. When I asked him to make me a large size instead,he said he was refusing service. I was very disappointed in being forced to pay for a larger size that I didn?t order. When Iasked him for his supervisor or the district managers contact information, Jay said I was harassing him and that he would callthe police. At this point I didnt feel safe anymore and was forced to pay for a size I didn?t order. I know I was not harassinghim because I even have recorded the end of our conversation. I?m very disappointed in the POOR CUSTOMER SERVICE at this storeand I?m disappointed that their managers and my employees won?t accept responsibility for mistakes they make when taking myorder. Further it was embarrassi having him accuse me of harassment. what a horrible manager. Please let me know if you want acopy of the video before I post it on Facebook and YouTube."
