"When we received the bill, we noticed that the 15% discount wasn’t applied, and there was an additional charge for our substitution. We brought this to the waitress's attention, and she assured us that the manager would resolve it. The bill returned with the discount applied only to the garlic knots, so we pointed this out again, and the manager was consulted once more. The next bill had a partial discount, but the root beer was still not included.
At this point, the manager came to our table and rudely informed us that drinks were excluded from the discount. I explained that the coupon didn’t specify that—it just mentioned alcohol. Then she began to criticize us, saying it was typical for “church people” to bring in coupons and use them repeatedly, despite this being the first time we had used one there. We were taken aback by her attitude; it felt like they were annoyed with us for pointing out their mistake. Overall, it was a very disappointing experience."
