"To begin with, if you do not offer takeout services, please turn off the open sign hanging on your door. Additionally, inform customers on your website or other platforms that you only accept online orders. Another issue I encountered was that even after placing an online order, items that were unavailable should be removed from the menu instead of cancelling the order afterwards. This lack of professionalism is disheartening, and unfortunately, I will not have the opportunity to taste your pizza."