"I like the food and order at least twice a week but every single time I order, they do not include a goddamn straw with my drink. I have to check every time and even when they insist it’s in there, when I get home, I’m shocked to see that the straw is not in the bag. Is it too much to ask to have something to drink with? Pretty ridiculous at this point. Food: 4 Service: 3"