"WARNING: Each smoothie takes 10 minutes or more to make! We pulled up to the drive through nobody in the lobby and three cars in front of us that has already ordered. Place an order for two smoothies. Waited almost 15 minutes for the first car (the one thathad been at the window when we ordered) to get their smoothie. Second car took an additional 10 minutes to get their singlesmoothie. third car took 11 minutes to get their single smoothie. Finally get to the window after being stuck in thedrive-through (no way to escape since there were cars behind us now) for I kid you not 36 minutes! Wasn 't even acknowledged foranother 3 minutes when we asked if our smoothies were ready. The response No, I 'm sorry we 've been really busy. I 'm not reallyone to get upset especially at workers, but if you work at a place that only makes one thing... Smoothies, and it takes you over10 minutes to make each one, you might want to look for employment elsewhere. May be the DMV or something At minimum theyshould put an estimated wait time on the drive through or at least some sort of warning about the time it takes to prepare eachsmoothie before getting stuck with no way to escape the line. There were two employees working, and after we left without ourorder (refused to wait another 20+ minutes) again nobody was in the lobby. I cannot imagine that making a smoothie realisticallytakes that long, so I can only imagine it is a lack of training the employees. Please for the love of your business, train youremployees correctly. There is no reason that making smoothies should take more than a couple minutes maximum. In the almost hourwe would have waited i could have gone next door to King Soopers, gotten the ingredients to make our smoothies, gone home, madethem ourselves, and had 30 minutes to spare. Judging by the other reviews if you don 't properly train your staff your businesswill fail, take the time to do it right and you might still have a chance to succeed. If not I"
