"The service at this restaurant can be inconsistent, but the smoothies never disappoint—they're always delicious. Even if they're out of certain fruits, they’re happy to substitute with one of your choosing. However, I recently had a frustrating experience on the morning of May 11 that caused me to drop my rating from 4 stars to 3. When I arrived, there was no one at the front to assist me, and despite calling out for help, no staff came. Just as I was about to leave, one staff member finally showed up, but without any apology. He seemed uninterested and simply left my order on the counter without a friendly goodbye."