"For our first time there, I would rate the food a 4.5/5 and the staff would be a 3/5. From the moment we walked in, I felt like we were unwelcome guests despite making a reservation for 6 ahead of time with ample warning that we would have kids at the table too. One of the waiters immediately asked my sister to take away her Arizona iced tea can that she brought in for an unspecified reason. When asked for a small cup for a child, they tried their best to accommodate with a small glass and tiny straws. My only other complaint was that they asked if we wanted garlic bread for the table and we said yes. We didn’t get it until I asked for it 3 times. But then when we received it (at the end of our meal), we got charged three times for it despite only receiving one order. They fixed that part but we honestly could not tell if the waiter was annoyed by us or his staff with the way he acted when we asked for a correction. I was not surprised that they added gratuity automatically, but wished they would’ve given us the option to make it 18% instead of forced 20% considering everything. Overall, the food was pretty excellent, but some of the staff would seriously benefit from re-training on how to talk to customers. Honestly, the most polite and respectful staff were only the bussers and the ones coming to fill our waters."
