Flavorful steak, spicy pepper jack cheese, crisp vegetables, and zesty sauce wrapped in a soft tortilla.
Beer • Pizza • Cheese • American
"I enjoyed my experience here. I came in on a Friday, about 345,4pm, so before the evening rush. I enjoyed a quiet meal, it was very empty in the restaurant, so my food came out quickly. Rand did a great job servicing me. The only area of improvement is cleanliness. The glass on the doors and glass above booths are filthy with handprint marks. I also had to wipe away crumbs from my seat at my booth, and there was a left over straw paper from a previous customer behind the menus on the table. It could’ve been easily missed had I not used the condiment holder. Make sure the restaurant is clean. Otherwise, I would eat here again before any rush. I don’t have any problems with this location."
Drinks • Asiatic • American • Bar-lounge
"We had a reservation, but we waited before anyone greeted us at the entrance, and it took at least another twenty minutes before we were shown to our table. Many people were waiting around us as well. Our food didn’t arrive until quite a while later, and our drinks sat empty for some time. Additionally, our order was incorrect, and all the fries were served cold. While the staff were friendly, they were hardly present during our visit, and the wait times were really frustrating. On a positive note, when we received the bill, they did comp my daughter's dessert to celebrate her birthday. Overall, I think they need to increase their staff and also improve their website, especially since they require reservations to be made online rather than by phone."
Full • Wine • Drinks • American
"I’ve eaten here on several occasions but my experience on Friday was beyond awful. First let me say, the food is always great, but our service was HORRIBLE. The waiter (Didn’t give his name)was very antsy and it seemed as if it was his first night working. I’m not sure if it was the fact that we had over 15 people in our party, but he was not accommodating at all. Food came out late. Never received any drink refills. We never got napkins that we asked for. I ordered a drink, but he brought something totally different to me and stated that the bar no longer makes it the way I initially requested. Mind you my sister had same drink order and hers came out just as she requested. I can go on about this experience, but there’s no need. If I had to give a yes or no about returning, it’ll definitely be a NO."
Bars • Wings • Salads • Sandwiches
"This restaurant does not accept OpenTable reservations, which is frustrating. Once we were seated, everything was wonderful, but this is the second time my group has encountered this issue. Each time, we were given the same explanation: "We don’t really do reservations like that." The first instance, I thought it might have just been an inexperienced staff member, but it seems to be a recurring issue. On a positive note, our waitress was fantastic, and the food was delicious. However, I strongly advise against making a reservation here. I've been searching for a way to report this to OpenTable, but haven't found a solution yet, so I'm sharing this as a warning to others."
Grill • American • Bar-lounge • Pub Kitchen
"Good staff My friends and I got a late night snack last night and realized halfway through our meal that it was almost closing time. I'm guessing since we were the only people in there the staff were really kind about it and never said anything other than letting us know when the last call for drinks was. I can't remember the name of the waitress that served us but she was friendly and attentive to our table, and checked on us regularly. The manager also brought a smile to our table while helping our waitress. Very chill environment and a nice way to end the night with my friends and good food."
Pub • Bars • Wings • American
"Five years ago, I used to visit this restaurant regularly. However, I've noticed that the service has declined significantly; it's inconsistent, the food is poorly prepared, and the cleanliness leaves much to be desired. Additionally, the service has become painfully slow."
Beer • Wine • Full • Lunch
"We ordered meals for pickup and they ended up being made about 15 minutes earlier than the time we were quoted. Normally that would be great, but we weren't notified and our food was placed on the pickup rack and just sat. When we got it home we heated up our items and noticed we were missing 1 item. When I called to let them know and mentioned the ticket time on the order vs the quoted time, the manager was extremely apologetic and went above and beyond to correct our order. Not only did he make the missing item for free, but he ended up remaking the entire order for us when all I was asking about was the missing item. It is Customer Service like that, that will keep us coming back. Thank you so much!"
Casual • American • Bar-lounge • Chicken Wings
"We recently visited this location and left very unsatisfied. I definitely understand because of Covid some restaurants are experiencing longer than normal wait times but this was ridiculous. Our food wasn't hot when served, our server Angelic didn't check in on us until after our meal was over, we ordered a burger prior to go and it was given away to another customer. Before our meal was over I asked to see if they had started on our to go order. Our server idicated it should've been brought up to us already. Once we were done with our meal waited 30 min and I got up and let another server know we didn't want to burger and just wanted our check and go. Immediately afterwards they brought us our to go order. Our server failed to notify us of the situation and would've had us waiting had we not found someone else to assist us. We're extremely disappointed in the lack of customer service and considering our server had for us. The food temperature didn't even bother us compared to the service that was provide. Trust me take the extra time to drive to a better location. The time you'll wait here for your food and check could be put the driving to a better location where they'll be more attentive and considerate to you."
Beer • American • Bar-lounge • North American
"One good thing: Our increase in headcount (from 8 12) was accommodated (our reservation was at 7:30pm, we were seated after 9pm). Not so good things: Everything else went bad. Five drinks ordered, 3 came out. Food took forever and came out sporadically. We were charged for an extra beer, which was fixed in the end. Celebration was two fold HS graduation, and grandma's birthday. We asked if the server had a cake slice to provide and they said yes, but we were charged for it, AND they just threw it on the table in front of her and walked away. We were all shocked at that. Lemonade and Strawberry Lemonade was watered down so much that it tasted like flavored water. It was replaced, eventually. The server got our payments wrong. Two cards provided. They charged the wrong card and had to reverse it. The next day, I was told that the fixed charge was applied twice on their card. I could guess that this experience was an isolated incident, however we were all treated so poorly that 10 of our party of 12 wanted it mentioned. So here we are."
Full • Meat • American • Bar-lounge
"I had a little incident with my meal last night. It wasn't anything severe, but considering that this restaurant prides itself on excellent service and high standards, it shouldn't have happened. To summarize, the manager promptly addressed the issue and took appropriate action by covering my family's meals for the evening. We frequent this location often; although we’ve tried other branches, this one is definitely the best. Even during the pandemic, they maintained great service. Nowadays, it’s rare to find a place that opens on time, or even opens at all. I wanted to express my gratitude to the manager, but he was busy handling things, so I’ll make sure to thank him when I return—because we absolutely will be back. Thanks again!"
Beer • Wine • Chicken • Chicken Wings
"We made a Saturday night reservation for 4 people on Open Table. When we arrived, the hostess informed us that they don’t use Open Table and the wait time was 25 minutes. We ended up leaving due to having two small kids with us who didn’t want to wait. Beware!"
Cafés • Pizza • Seafood • Fast Food
"Was in town with my wife and our friends. Went inside and stood there in full view of what looked like the hostess who was taking an order. We stood there for over 10 minutes. They weren't busy and there was barely anyone there. The hostess seemed to be more interested in the young man ordering food than helping us to a table, or even saying she would be with us in a minute. Too bad for them. She was looking at a lot more money with us there than the young man she was making eyes at. You blew it guys. If the manager reads this, you should be ashamed of yourself."
Beer • Cafés • Salad • American
"My wife and I went to this BWW Sunday after making a reservation on their website. We received confirmation emails and text message reminders for our reservation. When we arrived and told the hostess we had a reservation, she said, We don 't take reservations. When I showed her the confirmation on my phone, she said that I should not have been able to make a reservation and no tables would be available FOR 2 HOURS. She didn 't pretend to care about the inconvenience. My wife suggested we get a takeout order, but we both felt that the restaurant should do something, even if only a symbolic gesture, to compensate for the service failure. We drove 40 minutes for a reservation that they confirmed but would not honor. The cashier took our order, but before we paid he went to the manager to see what could be done. I stepped outside and my wife spoke with the manager (Carlos R. and he said nothing could be done. When I heard that, I went inside asked to speak with the manager. Before he returned, the cashier brought our takeout order to us. Carlos R. showed up and told us nothing could be done because it was a third party 's mistake. That defies logic! The third party is OpenTable which BWW hired to do exactly what they did: Make a reservation. I told him that I worked in restaurants for years and that you always try to satisfy the customer in the case of service failures. At least do SOMETHING, ANYTHING, to show that you are sorry for the failure and that you appreciate their business. He said he would do NOTHING. I showed him that our takeout order was complete and asked him if he would rather throw the order away than satisfy his customer. He said if you don 't want the food at full price, I 'll throw it away. He was happy to throw away the food and two customers. Why not discount the food slightly and keep two customers? He is neither a champion of logic or customer service. I wrote the corporate office the same day. No response. TERRIBLE SERVICE!"
Beer • Wine • American • Bar-lounge
"childa expensive for the wings. we had 20 wings 15 of one and 5 of one) and 2 so, cost were directly at $50 at dinner when they had to buy a sporting event that they had to buy otherwise....then there is something worth it. we arrived at 17 o'clock and it wasn't crowded, maybe 8 other tables. the service was fast to get the drinks, but rather slow to get the wings. about 25 minutes. our server has moved, so I don't think that was the moment. the wings were good-ish, but not really much more than warm. no problem to get a togo box for left transfers and the bill was fast. many beautiful tvs to see with a lot of different sports to choose. it was clean and personal was warm. I will probably try again if I live so close, but I will do lunch for better prices."
Wings • Salad • Drinks • American
"We booked a table through open table and when we arrived the host had no idea how to even check that a reservation was made online. The waitress was less than interested in doing her job. Checked on us once throughout our meal, everyone ran out of drinks. Food took awhile to arrive and was just ok. Didn’t even get my side that came with the meal. The restaurant is very loud and very dimly lit making it difficult to even see the menu. Overall not impressed and wouldn’t go back."
Casual • American • Fast Food • Bar-lounge
"We had reservations and were seated promptly however after being seated no one came by for 10 minutes. When we finally did get a server we ordered our water and food so we could get our order in. We got our drinks, and about 30 mins later I asked if we could get some celery and carrots early (as we ordered wings) which she brought and this helped my two kiddos have a little bite. We had to ask for a refill on our drinks and after 48 minutes I asked if our food would be out soon, to which I got a reply of “it’s busy”. I absolutely can understand busy and am more than willing to wait, however not having any communication or having to ask for things was frustrating. I worked in the food industry, and always found it was best to talk with your folks, offer to bring an appetizer or even some crackers for the kids, something. Our food arrive 56 minutes after sitting down and it was just my husband and myself and our two small kids, not a large order. Definitely unhappy this time around."
Bars • Chicken Wings • American Cuisine • Pan-asian Cuisine
"I've been going to this BWW since I moved here in mid 2022. I love most of the staff, food is fresh af 9 times outta 10. Remya and Dana are the only bartenders that I want from here on out. Best customer service, hella friendly if they're busy, and just all around the best service people I've ever met. 1000% eat here when they are tending bar"
Beer • Drinks • Casual • American
"I had requested seating outside as I had kids and was sat right in the middle and had 10 kids and 10 adults and there was nobody on the patio. When I asked again when I got there if we could be seated outside they just ignored me. We were right where the bar was and the food came out so the kids had no where to move. I didn’t understand why if nobody was outside when we got there and the whole time we were there why we weren’t able to be seated out there. It was opened as they sat a few couples out there."
Full • Cafés • American • Bar-lounge
"Buffalo Wild Wings in Ballwin, Missouri does not take reservations. We had to wait for more than an hour for a table and an additional 45 minutes for our food. The waitress was the standout in an otherwise mediocre experience."
Cafés • Pizza • Mexican • Seafood
"I am here at 11am to meet my daughter. Lot is empty other than the employees in a side lot. Lot needs some work as there are divots and other imperfections right out front.This is not a place to go for fine dining, but instead of. glutinous and greasy food. they have tons of different sauces for both boneless on the bone wings. We were very happy with our experience. We were the only ones in the restaurant at this time I like the Parmesan garlic and the honey teriyaki my daughter likes the salt and vinegar and we are able to share."