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Miller's Ale House

Miller's Ale House

6401 95th St, Chicago Ridge, USA, 60415, United States

Bbq • Steak • Asiatic • Seafood


"I am adding a star to my review. The general manager called and followed up to apologize for my negative experience. He personally took the time to address the issues, which shows concern. Unfortunately, the experience only got worse from there. Our food was served at different times and our waitress mentioned that someone had messed up our order. The credit card machine broke down after we had already boxed our leftovers, and they wanted to write down our card information on a piece of paper, which was not secure. The chaos was evident in the restaurant, and even the police had to be called at one point because a customer was so angry. The manager never came to our table, even after waiting for half an hour and asking for her multiple times. The staff seemed unorganized and there was a lack of competence on the night shift. Overall, this was a service issue that could have been handled better. The meatloaf tasted old and the salad was watery. I have visited Miller's Ale House before and never had an experience like this. The situation was a complete mess and the handling of the staff was the main reason for the disorder. It's disappointing to go to a restaurant where the system is not working, and I had to wait so long to pay while being treated poorly. I understand that things can go wrong, but the way the situation was handled was unacceptable. It's clear that this restaurant is in trouble."

Bravo! Italian Kitchen

Bravo! Italian Kitchen

206 Bullitt Lane Louisville, KY 40222, United States

Pasta • Pizza • Italian • Cocktail


"I visited this restaurant with a dining group of 30 people and we were promptly seated at 4 long tables in a separate dining room from the main restaurant. This was on a Saturday around 5 PM. First, we were all very impressed with the service. We had 2 servers throughout the evening and one server informed us she had only been on the job for a little over a week! I ordered a glass of Lambrusco with a chopped salad consisting of greens, cucumbers, red onions, tomatoes, olives, feta, and a tangy red wine vinaigrette to start. Several of my table mates ordered Caesar salads or the house salad, which all looked equally delicious and fresh. I decided to order the calamari appetizer with lemon aioli and marinara sauce on the side, accompanied by a slice of warm, fresh arrabbiatta to also dip. Several others ordered the Pasta Woozie and raved about it so much that now I want to go back and also try it. It was made with chicken, fettuccine, alfredo, and spinach. We all lamented the fact that we did not have room for dessert, which had the expected tiramisu and cheesecake options. My only negative would be to say that the parking lot needs some upkeep as there were potholes we had to dodge when parking and the first impression belies the fact that the interior of the restaurant was quite nice! Kudos again to the delicious food and service. Our large group was unanimous that we intend to place this business on our regular rotation since it was so accommodating and accessible for our large group."

Bravo! Italian Kitchen

Bravo! Italian Kitchen

4224 Everhard Rd. NWOH 44718, Canton, United States

Soup • Pasta • Italian • Bar-lounge


"Worst restaurant experience in my 30 years of being alive. Disappointed is not a strong enough word. For our group of 7 girls, we made a reservation weeks in advance to celebrate our friend’s bachelorette dinner. Upon arrival, our table was not set up when we were taken back to be seated, the hostess struggled to move tables around and chairs were falling over and she was not assisted by any of her coworkers to get our table set up or place setting established. We waited a good 20 minutes before a server came to get our drink order or even bring us bread to the table. A kind woman eventually came over to say she would be helping us and bringing waters and bread to the table. Once the waters came, another male server came to the table and rudely said he thought he was taking our table; note, this was the first time any of us even saw this man in the restaurant. In front of our whole table, the male server started to argue with the female about who had the table, and it was just a really awkward exchange. The male server continued to give us his name and tell us he was there if we needed anything. The female server was embarrassed and went to the manager to make sure she didn’t take another servers table. Afterwards, she told us the male server would be taking care of us. Even then, we had to wait longer for the male server to come back over to our table to take drink orders. A member from our group went to speak to the manager in private and explain how discouraged we were and how inappropriate the employees discussing who was to take the table were behaving. The manager, trying to make it right brought the bride of our group a glass of champagne, trying to make it right. Still without drinks, we as a group decided if the drinks weren’t good, we would be leaving. We waited extremely long just for our drinks. Keep in mind: the manager was busting his butt playing bartender, server, assisting in the kitchen and dealing with many unhappy customers. Since"