"It was Presidents' Day weekend at the Mall of America, so we anticipated a bit of a wait; however, it was clear they were short-staffed in both the kitchen and on the floor. When we arrived, the server in the area where we were seated seemed visibly frustrated about having another table to handle, and we were subsequently moved by the host. After being reseated, our friendly server did his best to take care of us, but the kitchen was clearly overwhelmed, resulting in our food taking over an hour to arrive. In total, we spent nearly two hours there. The manager kindly comped our entire meal without us having to say anything, which was a nice gesture, especially since we should have left after the first hour. We even had to seek out the server to give a tip. Overall, it was quite a chaotic experience and not up to the usual standards associated with a Nordstrom establishment."
