Pineapple Bowl
Mexiville

Mexiville

103 Cherokee Blvd, 37405, Chattanooga, United States

Full • Lunch • Pickup • Cheese


"We had eaten at this location frequently over the last several years. We usually get a large take out order for the whole family. There have been frequent errors in getting the order correct with items often left out. Despite that, we continued to go there for the convenience and decent tasting food. However, the last couple of times have been different. 2 times ago the meat was spoiled and smelled badly. The manager/phone person claims not to know how to refund a credit card over the phone so we had to actually take the meat back to them for a refund. Last time they messed up the order and put cheese on all items meant for two people in our party with a severe dairy allergy. We had very specifically told them about the importance of this given the huge health risk and they had heard this numerous times in the past. Upon calling them, the manager/phone person said sorry bro, what can I do, they messed up in the kitchen. He took no resposibility nor really cared about a significant mistake. And again we had to return to the restaurant for a refund on food that we couldn 't eat. We have tried to give them the benefit of the doubt, but they have gone down hill in quality of food, and service, and simply don 't care. Mistakes happen and that 's understandable, but they absolutely do not take responsibility or try to fix them in a reasonable way. We have eaten here for the last time."